Many income tax assessees are currently receiving emails from the Income Tax Department with the subject line or message:
“Rectification rights in your case for AY 2022-23 have been transferred to the Jurisdictional Assessing Officer on 16/07/2025 for the reason cited above. You are requested to contact the Jurisdictional Assessing Officer (JAO) for further action/query.”
This has raised concerns among taxpayers. Here’s what it means, and what you should do.
What does this mean?
The message indicates that any rectification request (for example under section 154 of the Income Tax Act) for your assessment year (AY) 2022-23 is now under the control of your Jurisdictional Assessing Officer (JAO) instead of being processed by the Centralized Processing Centre (CPC) online.
This
usually happens in cases where:
Complexity requires manual intervention
There is pending verification or additional documents needed
The JAO needs to examine the case records for any corrections.
Immediate steps to follow
1. Check your personal details on the Income Tax Portal
- Login to the Income Tax e-filing portal.
- Go to Profile Settings ➔ My Profile.
- Ensure your personal email ID and mobile number are
updated.
(This ensures you continue to get important notifications.)
2. Monitor your email & SMS regularly
- Keep an eye on your inbox (and spam/junk folder) for any communication from the Income Tax Department or your JAO.
- Prompt response is crucial to avoid penalties or delays.
3. Download the notice / intimation
- Under e-Proceedings ➔ View Notices and Orders, see if there are any further communications.
- Download and save copies for your records.
4. Note details of your Jurisdictional Assessing Officer
- On the portal, under 'Know Your AO', find details like the office address, email ID, and phone number of your JAO.
5. Contact your JAO if required
- If the email advises you to contact your JAO, do so promptly.
- You may need to submit documents or explanations directly.
6. Consult your tax advisor or CA
- If unsure, take professional advice.
- Your Chartered Accountant can liaise with the JAO on your behalf to ensure the matter is resolved properly.
Important: Do not ignore such emails
These emails are system generated but action driven. Ignoring them might lead to:
Delay in processing refunds
Additional tax demands or penalties
Unnecessary scrutiny notices
Final reminder
Update
your personal email ID and mobile number on the portal.
Regularly check your emails & the income tax portal dashboard.
Be proactive in responding to your Jurisdictional Assessing Officer.
